Furniture that combines German quality and Polish imagination, as well as Japanese management, assembly and logistic solutions, Dutch design and Polish supervision is simply bound to succeed. The integration of all these components at various different levels proved to be instrumental in the successful and timely execution of the project.
With a limited time-frame, that is, 7 days and ca. 500 km separating the two projects, the activities of all the people involved had to be fully synchronised. This was key to the successful execution of the project, which is perfectly in line with “just-in-time” methodology. Communication problems? We had some obviously, but only after work, as both teams were keen to learn more about cultures as different as European and Japanese. This generated some communication problems with the assembly team.
We had no such problems as professionals, however. Our communication was facilitated by suitable technical documentation and assembly manuals, which our assembly staff could read in detail prior to their arrival. This allowed a smooth and prompt start, as well as quick and clear communication and an easy decision-making process, especially in some unexpected cases and problems that called for immediate solutions on-site. One such unexpected case occurred when we had trouble with an air-con supply, which collided with our initial furniture assembly design. Unfortunately, we could not change the position of the furniture, which is why we had to adjust the configuration of particular modules and needed additional consent from the architect. With a sudden change in the assembly design (carried out with CAD tools, which we used as designers) that required a switch in the position and configuration of the furniture, our Dutch architect was able to make prompt decisions about necessary changes and accept them.
Difficulties may often happen throughout the assembly process. The idea to solve problems effectively on-site has been embraced by MIA and is instrumental in successful and professional project execution, and it comes second in hierarchy behind the anticipation and elimination of risks and errors in the design and manufacturing process.
These principles allow prompt, predictable and effective project execution, which translates into customer satisfaction.